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​Vision and Objectives



In order to deliver superior service to our customers, whom we wish to cultivate loyalty towards the rail product, it is important for Transnet Freight Rail to create a cadre of well trained and motivated employees, imbued with execution edge based values, to enable the company to deliver on its promises.

Transnet Freight Rail is embarking on a holistic employee centred programme over the next seven years that will assist it to attract and retain the best talent and make Transnet Freight Rail an employer of choice by adapting organisational health and performance as the centre of our human resources strategy. We are also developing inspirational leaders who will guide the execution of the Market Demand Strategy.


Human Capital objectives are to strive and achieve optimum performance through the sub- segments within the HC departments and instil a culture of service delivery and excellence through:

  • Human Capital Service Delivery
  • The School of Rail
  • Employee Relations
  • Talent Management
  • Change Leadership
  • Human Capital Enablement
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Did you Know ?

“TFR has from April 2012 switched from regions to the more customer focused Business Units, i.e. Agriculture and Bulk Liquids, Steel and Cement, Mineral Mining and Chrome, Iron Ore & Manganese, Coal as well as Container & Automotive Business”

“TFR owns and maintains a network of 20 500 route km (22 000 track km) connected to ports and the rail networks of neighbouring countries”

“Schedule railway means you can set your watch and wait for the train to arrive and it will be there on the exact time…..Siyabonga Gama TFR Chief Executive”

“In line with our Market Demand Strategy objective of knowing the customer experience to increase satisfaction, we are now responding to your business queries through our one stop Customer Interaction Center.
Call us on 0860 690 730